Saturday, November 09, 2024

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Americans With Disabilities (Title II) Act Grievance Procedure

 

This grievance procedure is established for the prompt resolution of complaints alleging any violation of Title II of the Americans with Disabilities Act (ADA) in the provision of services, programs, or activities by the 29th Judicial District.  If you require a reasonable accommodation to complete the grievance form, or need this form in an alternate format, please contact Court Scheduling at courtscheduling@lyco.org, by mail at Office of the District Court Administrator, Lycoming County, 48 West 3rd Street, Williamsport, PA 17701, or by telephone at 570-327-2330.

To file a complaint under the Grievance Procedure please take the following steps:

  1. Complete the complaint form and return to April McDonald, ADA Coordinator, contact information noted above. Alternative means of filing complaints will be made available for persons with disabilities upon request.  The complaint should be submitted as soon as possible but no later than sixty (60) calendar days after the alleged violation.
  1. Within fifteen (15) calendar days of receipt of the complaint, the ADA Coordinator, or designee, will investigate the complaint, including, meeting with the individual seeking an accommodation, either in person or via telephone, to discuss the complaint and the possible resolutions.  Within fifteen (15) calendar days of the meeting, the ADA Coordinator, or designee, will respond in writing, and where appropriate, in a format accessible to the complainant.  The response will explain the position of the 29th Judicial District and offer options for substantive resolution of the complaint.
  1. If the response to the complaint does not satisfactorily resolve the issue, the complainant may appeal the decision within fifteen (15) calendar days after receipt of the response to the District Court Administrator, or designee. Within fifteen (15) calendar days after receipt of the appeal, the District Court Administrator, or designee, will meet with the complainant to discuss the complaint and possible resolutions.  Within fifteen (15) calendar days after the meeting, the District Court Administrator, or designee, will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.

This grievance procedure is informal.  An individual’s participation in this informal process is completely voluntary.  Use of this grievance procedure is not a prerequisite to and does not preclude a complainant from pursuing other remedies available under law.

The UJS Policy on Non-Discrimination and Equal Employment Opportunity also encompasses disability-related issues and provides complaint procedures for UJS court users.  Any employment-related disability discrimination complaints will be governed by the UJS Policy on Nondiscrimination and Equal Employment Opportunity.


To submit an Americans With Disabilities Act Grievance, 

please do the following...

  • Click on the link below titled "ADA Grievance Form"
  • Electronically fill out the form on-line
  • When you are done filling out the form, click on the download button found in the upper right hand corner of the document.
  • Save the form to your computer
  • Email the form as an attachment to courtscheduling@lyco.org 

OR

  • Click on the link below titled "Submit an ADA Grievance Form"
  • Print the form
  • Fill it out by hand
  • Mail or Fax to the above address or fax number provided

ADA Grievance Form

 If you need assistance completing this form, please contact Court Scheduling listed above.


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